Powerful treatment for skin impurities
An anti-bacterial, cooling ampoule that helps to alleviate impurities
and redness. Natural yet especially intensive treatment for all symptoms
of impure skin. Inflammation is lastingly alleviated thanks to
the antibacterial and cooling effect. The acid mantle is restored to its
natural state, cutting off the supply of nutrients for bacteria. Selected
plant extracts promote the healing of pimples and prevent the formation of
scaly skin.
KEY INGREDIENTS:
Lactic acid - acts as a natural antibiotic and keeps the pH in
acidic area to inhibit the growth of bacteria
Honey - bactericidal, promotes healing
Cockspur thorn extract - anti-inflammatory, antibacterial, keratolytic
Algae extract - intensively moisturizing
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@arcaya.uk If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at: hello@arcaya.uk
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Powerful treatment for skin impurities
An anti-bacterial, cooling ampoule that helps to alleviate impurities
and redness. Natural yet especially intensive treatment for all symptoms
of impure skin. Inflammation is lastingly alleviated thanks to
the antibacterial and cooling effect. The acid mantle is restored to its
natural state, cutting off the supply of nutrients for bacteria. Selected
plant extracts promote the healing of pimples and prevent the formation of
scaly skin.
KEY INGREDIENTS:
Lactic acid - acts as a natural antibiotic and keeps the pH in
acidic area to inhibit the growth of bacteria
Honey - bactericidal, promotes healing
Cockspur thorn extract - anti-inflammatory, antibacterial, keratolytic
Algae extract - intensively moisturizing
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@arcaya.uk If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at: hello@arcaya.uk
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Our products blend cutting-edge science with natural ingredients for effective and holistic skincare solutions.
Yes, our formulations are crafted with sensitivity in mind, using gentle ingredients suitable for all skin types. Conduct a patch test for extra assurance.
Our products cater to a wide range of skin types, including normal, dry, oily, and sensitive skin. Each product is formulated to address specific skincare needs..
Absolutely! We are proud to be cruelty-free, and none of our products are tested on animals. We are committed to ethical and responsible skincare.