Arcaya UK
Collagen Cream
Collagen Cream
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- Estimated delivery time 2 - 3 days
- Thousands of satisfied customers
- Used professionally in clinics around the world
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@arcaya.uk If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at: hello@arcaya.uk
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@arcaya.uk If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at: hello@arcaya.uk
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Excellent
Based on 47.937 reviews
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20-08-23
Verified
Absolutely Radiant Skin
Description: "Arcaya's skincare products have transformed my complexion. I'm glowing with confidence and can't get enough of the radiant results
Sarah J
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26-06-23
Verified
Youth in a Bottle
Arcaya's anti-aging serum feels like a time machine for my skin. Fine lines are fading, and I look and feel years younger. A true beauty secret
Emma H
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30-06-23
Verified
Bye-bye Dark Circles
Arcaya's eye cream is my go-to solution for dark circles. It's a game-changer! My eyes look bright, and I'm ready to face the day with confidence
Grace R
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30-06-23
Verified
A Spa Experience at Home
Arcaya's luxurious face masks are like bringing a spa home. The relaxing aroma and instant skin revitalization make me feel pampered and beautiful
Olivia T
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1-7-2023
Verified
Youthful Results
The anti-aging serum I've been using feels like a time machine for my skin. Fine lines are fading, and I look and feel years younger. A true beauty secret
Sophia L
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14-07-23
Verified
Achieve That Radiant Glow
This Glow Serum is a must-have for anyone seeking a radiant, dewy look. My skin is now luminous, and I can't stop receiving compliments
Isabella W
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26-07-23
Verified
No More Dark Circles
The eye cream I've been using is my go-to solution for dark circles. It's a game-changer! My eyes look bright, and I'm ready to face the day with confidence
Lisa M
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15-08-23
Verified
Spa-Worthy at Home
The anti-aging serum I've been using feels like a time machine for my skin. Fine lines are fading, and I look and feel years younger. A true beauty secret
Kelly M
Unveiling Cruelty-Free Elixirs by Dermatologist Experts
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Created and tested by Dermatologists and Medical Professionals.
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Purest and most concentrated possible dose of active ingredients.
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Active ingredient concentrate inside recyclable glass vials
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We never test on animals at any stage of product development.
Our products blend cutting-edge science with natural ingredients for effective and holistic skincare solutions.
Yes, our formulations are crafted with sensitivity in mind, using gentle ingredients suitable for all skin types. Conduct a patch test for extra assurance.
Our products cater to a wide range of skin types, including normal, dry, oily, and sensitive skin. Each product is formulated to address specific skincare needs..
Absolutely! We are proud to be cruelty-free, and none of our products are tested on animals. We are committed to ethical and responsible skincare.